Privacy Policy
WILL Co., Ltd. (hereinafter referred to as “the Company”) establishes the following privacy policy (hereinafter referred to as “this Policy”) regarding the handling of users’ personal information in the services provided on this website (hereinafter referred to as “this Service”).
Article 1 (Personal Information) “Personal information” refers to “personal information” as defined by the Personal Information Protection Act, and includes information related to a living individual that can identify a specific individual based on details such as name, date of birth, address, telephone number, and other descriptions contained in the information. It also includes data related to physical appearance, fingerprints, voiceprints, and insurance card numbers that can identify a specific individual by itself (hereinafter referred to as “personal identification information”).
Article 2 (Method of Collecting Personal Information) The Company may ask users to provide personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver’s license number when they register for use. Additionally, the Company may collect transaction records and payment-related information that includes users’ personal information from affiliated partners (including information providers, advertisers, ad distributors, etc.; hereinafter referred to as “affiliates”).
Article 3 (Purpose of Collecting and Using Personal Information) The Company collects and uses personal information for the following purposes:
- To provide and operate the Company’s services
- To respond to user inquiries (including identity verification)
- To send emails regarding new features, update information, campaigns, and other services provided by the Company
- To contact users as necessary for maintenance, important notifications, etc.
- To identify users who violate the Terms of Service or attempt to use the service for fraudulent or unjust purposes and to refuse their use
- To allow users to view, modify, or delete their registered information and check their usage status
- To charge users for paid services
- For purposes incidental to the above purposes
Article 4 (Change of Purpose of Use) The Company shall change the purpose of use of personal information only when it is reasonably deemed to be related to the original purpose. If the purpose of use is changed, the Company shall notify users or announce it on this website using the prescribed method.
Article 5 (Provision of Personal Information to Third Parties) The Company shall not provide personal information to third parties without the prior consent of the user, except in the following cases or when permitted by the Personal Information Protection Act and other laws:
- When necessary to protect a person’s life, body, or property and obtaining user consent is difficult
- When particularly necessary to improve public health or promote the sound growth of children and obtaining user consent is difficult
- When necessary to cooperate with government agencies, local public entities, or their contractors in performing legal duties and obtaining user consent may impede such duties
- When the following matters have been notified or announced in advance and the Company has reported to the Personal Information Protection Commission:
- The purpose of use includes provision to third parties
- Data items to be provided to third parties
- Means or methods of provision to third parties
- Measures to stop the provision of personal information to third parties upon request from the user
- Method of accepting such requests from users
Article 6 (Disclosure of Personal Information) When requested by a user to disclose personal information, the Company shall promptly disclose it to the user. However, the Company may choose not to disclose all or part of the information if any of the following applies, and in such cases, the user shall be notified without delay:
- If disclosure may harm the life, body, property, or other rights and interests of the user or a third party
- If disclosure may significantly impede the proper execution of the Company’s business
- If disclosure violates other laws Additionally, a fee of 1,000 yen per request shall be charged for the disclosure of personal information.
Article 7 (Correction and Deletion of Personal Information) If a user finds that their personal information held by the Company is incorrect, they may request correction, addition, or deletion (hereinafter referred to as “correction, etc.”) through the prescribed procedures. If the Company determines that it is necessary to respond to the request, it shall promptly correct the personal information. The Company shall notify the user without delay when corrections are made or when a decision is made not to make corrections.
Article 8 (Suspension of Use of Personal Information, etc.) If a user requests the suspension or deletion of their personal information (hereinafter referred to as “suspension of use, etc.”) on the grounds that it is handled beyond the scope of the purpose of use or was obtained by fraudulent means, the Company shall promptly conduct the necessary investigation. If the Company determines that it is necessary to respond to the request, it shall promptly suspend the use of the personal information. If the Company decides not to suspend use, the user shall be notified without delay. However, if the suspension of use involves a high cost or is otherwise difficult, alternative measures shall be taken to protect the user’s rights and interests.
Article 9 (Changes to the Privacy Policy) The content of this Policy may be changed without prior notice to users, except as otherwise provided by law or in this Policy. The revised Privacy Policy shall take effect when published on this website unless otherwise specified by the Company.
Article 10 (Contact Information) For inquiries regarding this Policy, please contact the following:
Address: 1st Floor, Kofuku Mutual Building, 2-2-8 Shibata, Kita-ku, Osaka 530-0012, Japan (3-minute walk from JR Osaka Station)
Company Name: WILL Co., Ltd. Responsible
Executive: Tanigawa
Email Address: